Employer Information
Caregiver requirements in Canada state they must have either a 6-month caregiver course or minimum one-year experience in the area required by the employer (sponsor). They must have an education equivalent to a Canadian high school diploma. They can read, speak and write English.
All caregivers are screened by Nannies on the Hill and have more than the minimum experience required.
Most live-in caregivers require sponsorship by the employer to work in Canada legally. This process can take up to 2 years depending on where you sponsor your caregiver from. Nannies on the Hill tries to find live-in caregiver clients who are in countries where it only takes 6 months or less to process their visa for Canada.
Nannies on the Hill has placed live-in caregivers who have worked in a variety of different countries from around the world: Hong Kong, Malaysia, Macau, Singapore, Dubai, Taiwan, Saudi Arabia, Abu Dhabi, Philippines, England, Peru, Jamaica and Canada.
The time it takes to for live-in caregivers to get their Working Visa in these countries vary, so timelines for each country vary from as little as 4 weeks up to 2 years. It currently takes about 20-30 business days to get a Labour Market Opinion from the Canadian Government, once the mandatory 2 weeks of advertising on the Canadian Job Bank is complete.
In some cases we can help to expedite the process so it can take as little as 4 months in total to have your live-in caregiver arrive in Canada. On average it takes about 5 to 6 months for the entire process to take place, so give yourself a comfortable margin of time for the processing. We recommend that you start the process 8 months in advance of the time you need a nanny/ caregiver, just in case.
Please download and/or print and complete the application form in order to begin the application process. Upon completion, save and send the application to nanniesonthehill@rogers.com and you will be contacted once it is received. Nannies on the Hill guarantees that all personal information will remain confidential.
Caregiver Placement
Placement of Local Caregivers
Through our designated representatives, you have access to a wide range of Local Nannies/Caregivers, both Live-in and Live-out. Our extensive personal interview process ensures that your individual family requirements are met to the best of our ability. We match not only skills and abilities but also personalities to best suit your family's lifestyle.
All our Nannies hold Canadian work Visa’s, and most have provided us with written and/or verbal references, as well as a complete history of their work experience and education.
They have a minimum of one year experience and can be certified in First Aid & CPR at your request through a local instructor.
We guide you with each step of the hiring process, help to prepare all necessary documentation, and once the Nanny is placed we can provide you with pre-calculated payroll deductions and can offer you a qualified consultant to keep your tax and payroll process under complete control (NannyTax – Deborah Shure; see the Sponsored Links Sponsored Links section of this website). We offer continuous support on an on-going basis and follow up with you and your Nanny after the placement to ensure that you are satisfied.
Placement of Foreign Caregivers
Sponsoring your Caregiver from abroad is a great option and becoming the only way to ensure a live-in caregiver may stay with you for 2 or more years. Our nannies from overseas each have an interview to review their accomplishments and capabilities. We select only the best skilled of the many candidates that apply, ensuring that you get the best caregiver for your needs. We match not only skills and abilities but also personalities.
We conduct a thorough orientation program and will provide you with a selection of candidates who are excited to work in Canada as a Live-in Caregiver and have excellent work experience. Upon selection of the Candidate, we will then begin the process of you sponsoring the caregiver.
Our Nannies have a minimum one-year experience, most have excellent references, education/certificates, and at your request can be First Aid & CPR certified if they aren’t already. All Candidates meet Immigration Canada requirements prior to entering Canada, which includes a medical examination and police background check.
Overseas Nannies are willing to commit to working with a family for a longer period of time, usually two to three years, and sometimes longer. Some of our nannies have been with families for over 5 years.
Some Possible Interview Questions for Your Future Nanny
When hiring a nanny or caregiver start off by describing what you want and what you are looking for in terms of responsibilities and duties (i.e. Caregiving, houskeeping, laundry, cooking, etc.)
- Why do you want this job?
- What was your last job and why did you leave it? How long were you with them? Number of kids you looked after? What were their ages?
- What do you find the most challenging part of working with children?
- What do you see as your primary responsibility to my children?
- What type of activities do you like to do with children? (When asking this question make it age specific)
- What kinds of outdoor activities would you do with my children?
- What kinds of indoor activities would you do with my children?
- What television shows do you feel are appropriate for this age child?
- What methods of limit setting or discipline do you find effective? Will you be able to follow my household rules with the children?
- Are you willing to supervise play dates with other children in our home and or take our child to programs which may or may not require your active participation?
- Are you comfortable assisting with homework?
- How would you handle a temper tantrum in a grocery store? In our home?
- Have you recently had or are you willing to take CPR and first aid training?
- What if my baby / child cries? How will you comfort her / him? In your experience what comforting techniques work best for you? What do you feel about spoiling? (this question also gives you alot of insight into her "parenting" style)
- Do you smoke? Do you have allergies?
- What would you like to know about my baby? (some good questions posed to us were - does you baby have any allergies? are you nursing?) For older kids - what activities does he or she like to do?
- What if my child was by the kitchen sink, turned around and had white powder all around his or her mouth?
- If my child got sick (fever, vomiting etc( how would you respond? What if during the course of the day the fever kept rising despite your efforts?
*Case study situations based on your home are always best...Listen carefully and ask the right questions...If the candidate doesn't appear to understand the question, ask it again or in a different way.
Terms and Conditions
REPLACEMENT GUARANTEE
If within the first six months of hiring the Caregiver, you are not satisfied with the Caregiver or their performance, we will use reasonable commercial efforts to find you a replacement Caregiver free of charge. However, we are not obligated to find you a replacement Caregiver free of charge if you have failed to accurately describe the Caregiver's duties, wages, working hours or working conditions; or if you have mistreated the Caregiver; or if you refuse to sign a work agreement outlining the Caregiver's working hours, wages and duties.
DISCLAIMERS & LIMITATION OF LIABILITY
Nannies on the Hill is acting solely as a referral agent, and at no time will be the employee or the employer in the placement process. Nannies on the Hill does not assume any liability for the Caregivers. You are fully responsible for selecting and employing a Caregiver.
Nannies on the Hill is not in any way liable for any losses, damages, costs, expense or injury, which you or any other person may suffer or incur as a result of any wrongful acts or negligence of the Caregiver. Nannies on the Hill does not guarantee that you will be satisfied with the Caregiver or their performance. Nannies on the Hill is not responsible for any errors made by the Caregiver on their application.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO OTHER REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN FACT OR IN LAW, OR THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE, INCLUDING BUT NOT LIMITED TO WARRANTIES OR CONDITIONS OF MERCHANTABILITY, DESCRIPTION, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL WE OR OUR DIRECTORS, OFFICERS, OR EMPLOYEES, BE LIABLE FOR ANY CLAIM FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES FOR LOSS OF PROFITS OR REVENUE.
OUR MAXIMUM TOTAL LIABILITY FOR ANY CLAIM WHATSOEVER, INCLUDING WITHOUT LIMITATION CLAIMS FOR BREACH OF CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, AND YOUR SOLE REMEDY, SHALL BE AN AWARD FOR DIRECT, PROVABLE DAMAGES NOT TO EXCEED THE FEE PAID HEREUNDER BY YOU TO NANNIES ON THE HILL.
Confidentiality agreement
Caregivers have no access to any personal information pertaining to our clients. Once the employer has agreed to sponsor the caregiver and both parties have spoken to one another, the caregiver is advised of their prospective employers' name.
During the sponsorship process all correspondence between employer and caregiver is through Nannies on the Hill.